# Insurance and Compliance There are many ways in which AERO can help solve challenges in insurance. The first is the development of smart contracts for insurance policies and fasters processes for claims. This process will become more efficient, transparent, and customer-focused, and build on trust. The claim process takes the form of a customer making a claim request via a call to a customer care center or by an application on a mobile or laptop device. With AERO system, the creation of a more direct link between the claimant, insurer, and necessary third party is enabled. Data is uploaded directly to this link and the audit trail becomes more readily available AERO also offers the ability for the insurance company to automate underwriting and claims with defined rules and data availability. This will reduce the handling cost for consumer claim submissions and pay-outs for these insured consumers can be triggered when the claim is submitted. Improving customer satisfaction to boost customer retention and the speed, low cost, and efficiency of the blockchain can help to boost this. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://aero-protocol.gitbook.io/whitepaper/sectoral-application-of-aero-protocol/insurance-and-compliance.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.